Shipping policy

Shipping & Handling: All orders will be processed and shipped within 5 business days using USPS, unless stated otherwise. When your order has shipped, an email will be sent with your USPS tracking information. Once your order has been marked delivered by USPS  we are no longer responsible for the package. It is the customers' responsibility to collect all packages from the USPS location stated on the USPS notice if they were not home at the time of delivery.

Domestic Shipping: Standard Domestic Shipping is $7. Free Shipping Promotion - Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion. Please allow USPS Priority Mail approximately 3 - 4 business days for delivery. Shipping may take longer during the holidays and COVID pandemic.

International Shipping: Please allow UPS Express Mail 6 - 12 days for delivery. Please note that all shipments outside of the US may be subject to import duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.

Please note once we have shipped your order, we do not have access or control over its delivery time. Should you have any questions or concerns regarding your orders Tracking Information, please contact USPS directly with your Tracking number.

Delivery Claims: MIS by MiShel Justene LLC does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

If you have any further questions or concerns, please contact us via CustomerService@intimatesbyMIS.com